When we needed repair work done after a car accidnet, we were lucky to go to LP Body Works. Our car was returned to us in great condition. The customer service and support throughout the whole experience was excellent and meant that we could be confident that all the repairs and our entitlements from insurance were safeguarded. Thanks LP Body Works. I would recommend LP Body Works to anyone who needs their car repaired.

Kathy Schagen, 2013

Dear Morry,

I wanted to write and express my sincere thanks for all that you did to assist us with our Holden Calais recently.

I have not had a great deal of experience in dealing with car accidents, and was a little unsure as to what to do.

Thanks so much for your honest advice and guidance. You were incredibly professional in all that you did for us.

The brief contact that I had with some of your team on the morning that I came to collect our belongings from our car also left a very favourable impression, as they too were very obliging and helpful. Please convey our thanks to them.

Thanks again for all that you did to assist us.

Mark Hamilton, 2008

Dear Sir,

Recently, your company carried out some minor bodywork on my Corolla hatchback.

I am writing to express my pleasure at the quality of the work done – the damage was relatively minor, but the repairs were carried out to my complete satisfaction.

Also, I would like to express my pleasure at the manner and attitudes of all of your staff with whom I came into contact. Without exception, they were courteous, friendly and caring – it mattered, to them, that I was satisfied with the work that had been done – as I was. It was, to use a tired old cliché, “a pleasure to do business with you.”

So, thank you and your staff for making the whole experience into a pleasant one. I would have no objection to you using a copy of this letter to promote your business, and your staff, to other clients. Your people certainly deserve that support.

Robert B Ellis, 2009

Hi Val and Team,

Just a short thank you note; I wish to thank you and all the boys who worked on my car for all their hard work!! I’m so happy with the outcome of the car and I am really amazed at how good it looks now.

All the extra efforts and the finer details, including the behind-the-scenes tasks in which you didn’t have to do but did anyway, prove that your workmanship is second to none. LP Body Works is truly a class above the rest, and for that I thank you indefinitely. But most of all your service and communication along the build has been impeccable. I highly recommend LP Body Works.

So please pass on my gratitude to all that worked on the VL, because without them it wouldn’t be what it is today.

Lance Brown, 2012

Dear Mimmo and Mina,

Once again thank you for everything. Accidents are a very unpleasant experience and you certainly know how to help one overcome this emotional upheaval through your fantastic support.

 

Anna and Joanna, 2013

Dear Morry, Jason, Vicki and the LP team!

What can I say… you guys ROCK!!

Just wanted to send a special thank you your way for another job well done. My baby came up great – better than new!

Thanks Morry for all your advice and direction with insurance the year before last – saved me a lot of headache and money…

And Jas thanks for taking charge of round 2 and sorting out that insurance mob meaning no stress for me… you’re the MAN!

Hopefully this is the last you’ll see of me… but in the unlikely event… I know who to call!

Awesome job guys and much appreciated once again!

Rochelle Austin

To Morry and Staff,

A much appreciated thank you!! For the replacement of our street directory that you kindly delivered all the way to our house!

Thank you again.

Morine and Morip, 2012

Dear Mina and Mimmo,

Just a note to say thank you for your advice and care throughout the car ordeal. I am thrilled with my car and even got a little surprise with an unexpected small repair included.

It’s great to know you are in most reliable hands in such situations.

Anna Marletta, 2012

To Morry and Mena,

I just wanted to tell you both how much your help and support through my car “saga” has meant to me. The world needs a lot more people like you!

Thank you so much.

Pam Carlyan

I met LP Body Works when someone drove into the rear of my car and a friend referred me to them. I was not happy with the accident that occurred but I was really glad with meeting the friendly team at LP Body Works. The staff at LP Body Works were great; not only did they fix the car but they took care of all the insurance details and left me to go on with my life and business. They saved me valuable time and a whole lot of hassles.

I had cheaper quotes from repairers but LP Body Works explained what needed to be done to protect the safety of my car, and I was glad they took the time and effort to negotiate with the insurance company so there were no compromises to the safety standards of the repairs. I can be confident with the repairs with are important to me as I travel a lot with my business. Now I recommend LP Body Works to all of my friends and they have the same excellent service and repairs completed.

Suzanne Diprose, 2013

To the team at LP Body Works,

A big thank you for the professionalism and exceptional service we received from LP Body Works during a most difficult time.

Mum had a small accident in her car and immediately took it to LP Body Works. Although her insurance company said that LP Body Works was not one of their “preferred repairers” we assured them they are certainly our preferred repairer.

From the moment LP Body Works looked at the car, everything was taken care of.

Unfortunately Mum had a stroke a week or so after the accident so the family had to deal with the repair.

Jessica of LP Body Works kept us informed at all times and dealt with the insurance company and their assessor.

It was as simple as dropping the car off, waiting for the repair and picking it up. No further action was required by us.

To top off the amazing service, we received a phone call late last week to say we had overpaid our excess by $50. We were given options as to how we wanted to receive the overpayment (cash/cheque). I arrived on Monday to find $50 in an envelope ready and waiting for me!

Honesty and exceptional service are very hard to come by in today’s busy world. I would have no hesitation in recommending LP Body Works.

Thanks team!!

Carolyn Hall, 2010

Just a short note to express my appreciation for your help over the weekend.

It is so rare these days to find a company who is prepared to “go the extra mile” and provide real customer service and you, once again, exceeded on both counts.

I will continue to recommend you and LP Body Works to friends, family and work colleagues. Your service is second to none.

Once again, my sincere thanks.

Carolyn Hall

Dear Mina,

I want to say thank you to you, Mimmo, Jess, Damien and all your staff for the thoughtful treatment you extended to me when our car had the misfortune of being in need of repair.

Your professionalism was unbounded and you didn’t even blink when I thought the boot needed adjusting.

Many thanks.

Jean Parsons, 2013

To all LP Body Works staff,

I would like to take this opportunity to thank all the staff at LP Body Works for your professionalism. Driving a near-new Mercedes Benz I was extremely sceptical when my insurance company recommended LP Body Works to repair extensive damage.

I now have no hesitation in recommending you with confidence to all who require your services.

Thank you for your wonderful service and patience with an extremely fussy customer.

Suzanne Murphy

Dear Mimmo, Jess and the entire team at LP Body Works,

Just a quick note to try and put my gratitude in words for all that you have done for my car.

I would like to thank you for squeezing my repair in and doing all that you could to finish my car by the end of the week – although I didn’t get to pick it up due to contractions!

Thank you also for dropping my car off – it will certainly put my husband at ease knowing that we have the car back in case the next bout of contractions is the real deal!

I will definitely be recommending you to people in the future.

Kate Snape, 2012

Dear Morry, Mena and staff,

I just wanted to thank you for all of the assistance that you have given me since my car accident.

Unfortunately, I was not able to have my car repaired with you due to the decision made by my insurance company.

I really appreciated the times both yourself and Mena contacted my prior to and while my car was repaired at another premises.

The customer service that I have received from all of the staff members has always been excellent! I would highly recommend your services to my family and friends.

Linda Fortey, 2012

Dear Vicki,

Just a note to thank you very much for your help in chasing up payment from David to enable me to have my car repaired.

I will certainly be highly recommending your company to anyone unfortunate enough to have an accident.

Thanks again.

Tricia Grant, 2011